Frequently Asked Questions

Sweet answers to your most common questions.

How do you ensure my candy doesn't melt during shipping?

During warmer months, we use insulated packaging and cold packs for heat-sensitive items to ensure your treats arrive in perfect condition.

What is your return policy for food items?

Due to health and safety regulations, we cannot accept returns on food products. However, if your order is damaged or incorrect, please contact us within 48 hours for a replacement or refund.

Do you offer sugar-free or gluten-free options?

Yes! We have dedicated sections for sugar-free and gluten-free sweets. Please check the product descriptions for specific dietary and allergen information.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.

Can I place a bulk order for an event or party?

Absolutely! We offer bulk discounts for weddings, corporate events, and parties. Please reach out to our support team for a custom quote.

Where can I find the expiration dates for the candy?

All our products are marked with 'Best By' dates. We guarantee that all items shipped from the Candy Cupboard are fresh and within their peak quality window.